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Friday 15 November 2019
_ are the people a consumer turns to for reinforcement of a decision. A. Decision groups
__ are the people a consumer turns to for reinforcement of a decision.
A.
Decision groups
B.
Response groups
C.
Loyalty groups
D.
Reference groups
_____ are lists of an organization’s own customers, active as well as inactive.
A.
Response List
B.
Compiled List
C.
House List
D.
Company List
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