Johnson & Johnson is consistently named as one of the
top 10 places to work due to its ________, which focuses on service and social
responsibility.
Multiple Choice
organizational
structure
hierarchy
fit perspective
corporate culture
adhocracy culture
Johnson & Johnson is a _________ organization with
products such as baby oil and bandages, as well as less identifiable medical
and pharmaceutical products.
Multiple Choice
for-profit
nonprofit
mutual benefit
physical
measurable
According to Kee Meng Yeo of J&J eUniversity, the
strength of the organization lies in its _________ structure, in which each
functional group operates on its own.
Multiple Choice
coordination of
effort
decentralized
authority
hierarchy of authority
centralized
authority
division of labor
Because J&J is a family company, Robert Wood Johnson,
affectionately known as "the General," is considered a ________, as
he embodies the values of the organization.
Multiple Choice
role-model
stakeholder
symbol
hero
story
The Johnson & Johnson credo, which states, "We
believe our first responsibility is to doctors, nurses, and patients," is
an example of a
Multiple Choice
slogan.
role model.
formal statement.
physical design.
leader reaction to
crisis.
The J&J credo helps to reinforce the set of values that
the organization believes in to create a(n) _______ culture, in which
communication, people development, and commitment are important.
Multiple Choice
market
adhocracy
clan
hierarchy
national
All employees are required to participate in J&J credo
training, which serves as a _________, to give everyone an understanding of the
organization's reason for being.
Multiple Choice
division of labor
hierarchy of
authority
common purpose
span of control
chain of command
As employees complete J&J credo and leadership training,
they begin to demonstrate the values of the credo. The demonstration of the
vales and norms exhibited by the organization is known as
Multiple Choice
symbols.
basic assumptions.
espoused values.
observable
artifacts.
enacted values.
As an organization with 115,000 employees worldwide, J&J
is characterized as a(n) _________ organization, with its 200 functional units,
many teams or task forces, wider span of control, and decentralized hierarchy
of authority.
Multiple Choice
mechanistic
organic
mutual reciprocity
integrated
differentiated
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